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Worldwide Lifetime Guarantee

CAROLEE jewelry is made from the finest materials, meets the highest standards in workmanship and has a worldwide lifetime guarantee. This guarantee covers defects in material or construction under normal use. Look for the CAROLEE stamp -- it's your assurance of original copyrighted designs and our seal of flawless quality. Since 1972, quality, design and service are top priorities at CAROLEE.


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Repairs

US/Canadian Customers:
If you require a repair, please call 1.800.227.6533 and select Option 2 to be directed to Jewelry Repair or email customerservice@carolee.com. You will be given a Return Authorization Number (RA#) and the shipping and handling costs required to process your repair order.

International Customers:
If you require a repair, please return your merchandise to the retail store your purchased it from for assistance. If you need additional assistance, please call 1.203.388.0213 to be directed to Jewelry Repair or email customerservice@carolee.com. You will be given a Return Authorization Number (RA#) and the shipping and handling costs required to process your repair order.